Shipping Policy

We ship Worldwide. Standard shipping is around 5-7 business days. Orders placed on US Federal Holidays will go out the following business day.

Orders will be shipped using a third party, any delays due to Weather, Mechanical or other unseen events will not be eligible for money back.

Returns

All purchases made through our website are final. Colors may vary from image on website. We do offer replacement only for product that is damaged upon arrival.

Misprinted, Damaged, or Defective Items
If your Slip-on Shoes arrives misprinted, damaged, or defective, please contact us within 14 days of receiving your order. We’ll gladly replace the item at no cost to you.

To start a return or replacement, contact us here and include a photo or video of the issue along with your order number. (Returns, if approved by Rebrand Sole, are not processed on the same day they are received.)

Lost Packages
If your order seems to be lost in transit, reach out no later than 30 days after the estimated delivery date. We’ll help track it down or send a replacement if necessary.

Wrong or Insufficient Address
If you entered an incorrect or incomplete address and your order is returned to us, you’ll be responsible for the cost of reshipping. We’ll notify you once we receive the return and confirm your updated shipping details.

Unclaimed Orders
Unclaimed orders that are returned to our facility will be held for 30 days. After that, they may be donated to charity. 

Returned by Customer
If you’d like to return an item, please reach out before sending anything back. We do not offer refunds or exchanges for buyer’s remorse or wrong sizing.